FREQUENTLY ASKED QUESTIONS
HOW CAN I BOOK THE PROPERTY?
It‘s a very simple process! Please check the available dates at Villa Feodora directly on this website in the ACCOMMODATIONsection,
or contact us directly by email at: booking@villafeodora.com
DO YOU HAVE A MINIMUM STAY?
Yes. We only accept bookings for stays of seven nights or longer.
HOW CAN I PAY FOR MY BOOKING?
By credit card or bank transfer.
OIB: 08031624549
Account No. 2484008-1135224215
IBAN HR7124840081135224215
SWIFT RZBHHR2XXXX
CAN I CHANGE/CANCEL MY BOOKING?
Yes, according to the following terms.
Reservations at Villa Feodora are made at least 60 days in advance. Once the client confirms his/her reservation,
he/she is required within 10 days to pay 30% of the overall price of the stay as a non-refundable advance payment.
The client is then required to pay a 70% balance payment at least 60 days prior to the arrival date. If the client then decides to cancel his/her stay, the following policy applies:
- Cancellation 59 - 30 days prior to arrival - 30% of the total price is refunded
- Cancellation 29 - 1 days prior to arrival - 10% of the total price is refunded
WHAT IS INCLUDED IN THE PRICE?
The price includes house managers offering concierge service, a daily maid service, mid-week linen change and weekly / final cleaning.
First shopping and pre-stocking are also included. A welcome pack including fresh fruit, bread and cheese will also be provided free of charge upon your arrival.
DO YOU TAKE A SECURITY DEPOSIT?
Yes, we do. A security deposit (refundable) of 1,000 EUR is taken at check-in. We accept all credit cards via POS terminal at Villa Feodora.
WHAT SHOULD I DO IF I HAVE A PROBLEM DURING MY STAY?
Please call +385 91 408 46 77
